2024 Annual Report: “Empathy”
Me. You. We. To be able to view the world and people within it through the lens of understanding and with genuine concern, we must first be able to recognize our true selves and reflect on the differences within us. At Progressive, our Core Values define who we are, and serve as the foundation for how we interact with others. Within the physical and virtual halls of Progressive, we have an incredible opportunity to live the Golden Rule every day. By putting ourselves in the shoes of our customers, showing compassion for those struggling in our communities, and taking the time to understand the partners we serve, we can help them move forward and live fully. With this purpose at the center of why we are here, we chose "empathy" as the theme for this year’s annual report.
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